AT&T Definity Callmaster II Instrukcja Użytkownika Pobierz pdf (Strona 16)

• Trunk Outage Measurements — provides measurements on the four trunks

that were out of service the most during the measurement period. Separate

reports are available for yesterday, today, and the last hour.

• Trunk Lightly Used Measurements — provides measurements on the five

trunks in each trunk group that have carried the fewest calls. Separate reports

are available for yesterday, today, and the last hour.

• Trunk Group Performance — provides data on trunk group performance by

pointing out calls that attempt to access trunk groups but cannot because all

trunks are busy or the queue is full. Separate reports are available for

yesterday and today.

• Hunt Group Performance — provides data on hunt group performance by

telling you the longest time taken by a hunt group member to answer a call for

each hunt group. Separate reports are available for yesterday and today.

The system also automatically accumulates traffic measurements, and reports on

these measurements are available on demand. However, these reports are not

archived; that is, if you want a report, you must print it out periodically.

For more information about System Measurement reports and guidelines for using

the data, see DEFINITY Communications System Generic 1, Generic 3, and

System 75 Administration and Measurement Reports, 555-200-500, DEFINITY

Communications System Generic 1 and Generic 3 System Management, 555-230-500,

and DEFINITY Communications System Generic 1 and Generic 3 System Reports,

555-230-510.

Conventions Used in This Guide

In these instructions, the following conventions are used in the procedure

descriptions:

For a list of tones and their meaning, see the section titled Tones and Their

Meaning.

and

Each of these boxes represents a button that has a

feature assigned to it. The button is labeled with the

feature name, sometimes followed by an extension

number (shown as xxxxx) or a person’s name.

[headset or handset tones]

The tone that appears in brackets after a step, such as

[dial tone], indicates what you should hear from your

headset or handset after successfully performing that

step.

Feature

Feature xxxxx

1 2 ... 11 12 13 14 15 16 17 18 19 20 21 ... 45 46

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AT&T Definity Callmaster II Instrukcja Użytkownika Strona 16